A Creative Innovation Company
Creative Experiences.
Digital Products. Technology Platforms.MEL|SHG|HCM|SG|AKL
About FutureLabs
We are a global creative company, using innovation to evolve ideas into world class work.
We call this Creative Innovation (CI for short).
With offices in Melbourne, Auckland, Shanghai, Singapore and Ho-Chi Minh, our diverse team of creatives and technologists strive to be the best at what we do. Making the complex simple.
Our DNA
Creative thinking encompasses everything we do.
We innovate by using design principles, digital tools, and cutting-edge technologies.
It's what sets us apart.

Our focus areas
We help our clients plan, design, and build creative experiences, digital products, technology platforms, and so much more.

Creative Experiences
Creative communications delivered through storytelling and technology.

Digital Products
From idea to inception, our innovative thinkers help craft out opportunities to market.

Technology Platforms
Transforming complex business systems into beautiful customer-centric platforms.
Award-winning work
Our goal is to deliver above and beyond our clients expectations, with results in mind, not awards. But when we are awarded for innovation and effectiveness, we are extremely proud to see our work recognised on a global stage. It's a testament to the partnerships we grow with our clients and the trust built within.
Our global clients
Automotive







Sports






Retail & FMCG










Technology






Other



Our Work
Our experience, imagination and intuition has lead us to work with the world's best brands in a diverse range of environments.
Our capabilities
Business &
Product Innovation
- Research & Insights
- Omni-Channel Strategy
- Project & Ops Planning
- Product/Experience Feasibility
- Business Consulting
- Creative Territory Exploration
- Technical Stakeholder Management
Experience Design
- Ideation and Innovation
- Experience Design (XD)
- Experience Technology (XT)
- Prototyping / Proof of Concept
- Programme/Project Management
- Customer Journey
- UX/UI design
Technology
- Software Development
- Hardware
- Manufacturing & Build
- Data & Analytics
- Website Development
- VR/AR
Production
- Programme/Project Management
- National & International Logistics & Deployment
- Installation and Set Up
- Monitoring, Support & Maintenance
- Film and Content Creation
- Digital Marketing
Our very own
Think, Create, Make methodology helped produce the multi-award winning Live Trophy for Mastercard & Octagon
Rugby World Cup Japan 2019

TCm Think, Create, Make
Our holistic TCm method is a proven set of phases that allows our clients to solve their customers problems by balancing business needs, customer experience, technical execution and implementation.
01

Think
Unlocking business opportunities
- Innovation workshop sessions
- Insight discovery through research and data
- Creative territory exploration
- Prototyping / Proof of Concept
- Budget and solution feasibility studies
02

Create
Discovering possibilities through design and technology
- Creative conceptualisation
- Experience design
- Rapid prototyping
- Proof-of-concepts
03

Make
Crafting experiences, products and platforms
- Producing content
- Developing software
- Procuring hardware
- Quality control
- Analysis and support